Custom automation for growing teams
We build systems so you can scale.
Synapse builds custom automations that handle repetitive tasks, move information between systems, and keep day-to-day operations running smoothly at minimal cost.
Connect your tools
We wire your CRM, sheets, inboxes and invoicing together so data moves without anyone copying and pasting.
Automate the repeats
Recurring reports, follow-ups, and data entry run on a schedule or a trigger, not on someone remembering to do it.
Reclaim the hours
Every workflow we build is scoped against the hours it saves, so the cost stays lower than the manual work it replaces.
40+
Workflows shipped
25 hrs
Avg. saved per client / month
2–3
Weeks to your first automation
“Synapse took our order-to-invoice process from a half-day manual job to something that just runs. We noticed the time back within the first week.”
Operations Lead, placeholder client
Services
What we build for you.
Bookings & Scheduling
Automatic confirmations, reminders, and rescheduling so no-shows drop and your front desk stops playing phone tag.
Client Follow-Up
Automated thank-you messages, review requests, and re-booking prompts sent at the right time, every time.
Lead Capture & CRM
New leads captured and followed up automatically, with your CRM kept up to date without anyone re-entering the same details.
Admin & Data Entry
Client details, invoices, and forms that move between your systems automatically, no more retyping the same information twice.
Inbox & Email Workflows
Routing, templated replies, and follow-up sequences that keep your inbox moving without you sitting in it all day.
Reporting & Alerts
Simple dashboards and alerts that tell you what’s happening in your business without you having to go looking for it.
Outline of our process
01
Discovery call
We talk through where your time actually goes and which processes are worth automating first.
02
Process mapping
We map the manual steps in detail: the systems they touch, the exceptions, the edge cases.
03
Identify automation opportunities & scope
We identify which steps are worth automating and agree the scope, timeline, and cost before any build starts.
04
Build & test
We build the automation and test it against your real data before it touches anything live.
05
Launch
We switch it on, watch it closely for the first runs, and fix anything that needs adjusting.
06
Ongoing support
We monitor the workflow and adjust it as your process changes. You're never on your own with it.
Ready to see what we could automate for you?
Case studies
What we've shipped.
Logistics
DoneHarborline Logistics
The problem
Orders landed in a shared spreadsheet and had to be copied into the CRM by hand, often a day behind.
What we built
We built a sync that pushes every new order row straight into the CRM as it’s entered, with duplicate checks built in.
214
orders synced / week
5.2 hrs
saved / week
2 weeks
to launch
Accounting
DonePreston & Ash Bookkeeping
The problem
Weekly invoice summaries were compiled manually from three different systems every Monday morning.
What we built
An automation now pulls from all three systems and sends a formatted digest before the team starts work.
1
digest / week, automatic
1.5 hrs
saved / week
1 week
to launch
E-commerce
DoneMilbrook Retail Co.
The problem
Support tickets and stock discrepancies were triaged by whoever was free, nothing was routed or tracked.
What we built
We built a router that assigns tickets by type and flags inventory mismatches overnight for review each morning.
38
tickets routed / week
2.1 hrs
saved / week
3 weeks
to launch
Illustrative examples: client names and figures are placeholders pending real case studies.
About
We build systems so you can scale.
Synapse Automation was founded to help businesses work smarter with less friction. We build custom automations that handle repetitive tasks, move information between systems, and keep day-to-day operations running smoothly at minimal cost. It's a simpler, faster, more practical way to manage the workload without adding more manual effort.
For you, that means less time on bookings, follow-ups, admin, and reporting, and more time on the work that actually grows your business. We scope, build, launch, and support every automation, so you're never left to figure it out on your own.
New Booking
Trigger
Check Details
Router
Confirm by SMS
notify: client
Update Calendar
update: event
Update CRM
update: contact
Notify Team
post: #ops
Send Invoice
create: invoice
Practical over flashy
We build the automation that solves the actual bottleneck, not the most impressive looking one.
Designed for your budget
Simple pricing with no unnecessary overhead. We use lean automation to maximize your return on investment.
You keep control
You can see what’s running and switch anything off. Nothing operates as a black box.
FAQ
Questions, answered.
Contact
Tell us what's eating your time.
Reach us directly
London, UK
info@synapse-automation.co.uk
Replies within 1 business day
info@synapse-automation.co.uk
Replies within 1 business day